Uisce Éireann is working to restore water supply to customers supplied by Burncourt Water Treatment Plant following Storm Bert
The treatment plant is now back operating at full capacity. However, due to low reservoir levels customers may experience low pressure and intermittent supply in areas of the scheme at: Burncourt, Kilroe, Drumroe, Lisfunchion, Scart, Shanbally, Ballyporeen, Clogheen, Ballylooby and surrounding areas.
A water tanker has been deployed to Clogheen village to support customers while normal supply is being returned. Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.
Normal supply is now expected to be returned to customers by 11am on Monday the 25th of November.
Colin Cunningham, Operations Lead with Uisce Éireann says some customers supplied by Burncourt Water Treatment Plant will be impacted by reduced water pressure and water outages while reservoir levels recover. Crews are currently on site carrying out works in order to restore supply to all customers as quickly as possible.
Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also find updates on the Water Supply updates section of water.ie
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie
